DIY vs call · High Point, NC
Dripping Faucet: What to Fix Yourself, When to Call
A dripping faucet is usually a worn cartridge, washer, or O-ring, and on a newer High Point fixture it is genuinely a job a confident homeowner can handle. The catch is under the sink: in older homes here the shutoff valves are often original and can seize, which turns a simple cartridge swap into a valve replacement, and that is the point where it stops being a DIY job.
Have a faucet repair question?
You do not have to work it out from a web page. Call and describe what is happening, and you reach a plumber who can help.
- TODAY
- Same day for most calls
- AFTER HOURS
- Emergencies answered 24 hours
- COVERAGE
- High Point, Archdale, Jamestown and the Triad
Why faucets drip, and why it is usually cheap
A dripping faucet is annoying, wasteful, and almost always inexpensive to fix. The moving parts inside a faucet, the cartridge, the washers, the O-rings and the valve seat, wear out with use, and a worn one lets water past even when the handle is off. That steady drip is not just a sound at two in the morning; a faucet dripping once a second wastes something on the order of a couple of thousand gallons a year. The good news is that the fix is a part, not a whole fixture, on most drips.
High Point has an easy time of this in one specific way. The city's water is soft, around two grains per gallon, so faucet cartridges and seats do not crust up with the mineral scale that destroys fixtures in hard-water regions. When a faucet here fails, it is usually simple wear rather than scale, which keeps the repair straightforward and cheap on a newer fixture. That is the case where a handy homeowner can reasonably take it on.
What you can reasonably do yourself
A homeowner-friendly faucet repair, in order
- Turn off the shutoff valves under the sink, then open the faucet to drain it.
- Plug the drain so small parts cannot fall in.
- Note the faucet brand and type; the cartridge is brand-specific.
- Replace the cartridge, washer, or O-ring, then reassemble and test gently.
If the shutoffs turn easily and the faucet is a common brand, that sequence is within reach of a careful homeowner with the right replacement part. Where it goes wrong is usually one step in: the shutoff valve under the sink.
Shutoff seized, or the drip is back after a new cartridge? That is the point to hand it over.
Call a plumber: (336) 388-6216Where older homes throw a curveball
In the older mill and furniture-era houses around downtown, the angle stops under the sink are often original, and original valves seize. When you go to shut the water off for a simple cartridge swap and the valve will not turn, or turns but will not fully stop the water, the job just changed. Forcing a seized valve can snap it or start it leaking, and now you have a bigger problem than the drip you set out to fix. That is the honest line between a DIY repair and a call: if the shutoffs will not cooperate, stop, because replacing an angle stop with the water live is a plumber's job, not a weekend one.
The other reason to call is when a new cartridge does not stop the drip. That usually means the valve seat itself is worn or pitted, which needs to be resurfaced or replaced, and diagnosing that correctly is where a faucet repair visit earns its keep. It is also worth calling if you find corrosion or moisture around the supply lines behind the cabinet, because a weeping supply line is a job for leak detection before it reaches the floor, not something to paper over.
Is the faucet worth saving?
Sometimes the smarter move is not to repair the faucet at all. A quality fixture with a worn cartridge is worth repairing because the body is sound and parts are available. A builder-grade faucet that has already been rebuilt once, or one where the finish is failing and parts are scarce, is usually cheaper to replace outright than to keep chasing. If you are doing a bathroom refresh anyway, it is a natural time to handle the faucet alongside the toilet on the same visit. The test is simple: if you are buying the same part for the second time, you are nursing a fixture that wants replacing.
None of this is meant to talk you out of a repair you can do. A cartridge swap on a newer faucet with cooperative shutoffs is a fine homeowner job, and soft water makes it more likely to succeed. The judgment is about knowing the two points where it stops being simple: a seized shutoff, and a drip that survives a new cartridge. Recognize those and you will know exactly when the wrench should change hands.
Questions
Faucet Repair questions people ask
Can I fix a dripping faucet myself?
On a newer High Point fixture with cooperative shutoff valves, yes, replacing a worn cartridge, washer, or O-ring is a reasonable homeowner job, and the city's soft water makes success more likely because there is no scale to fight. The two points where it stops being DIY are a seized shutoff valve under the sink and a drip that continues after a new cartridge, both of which call for a plumber.
Why does my faucet still drip after I replaced the cartridge?
Usually because the valve seat inside the faucet body is worn or pitted, so even a new cartridge cannot seal against it. That seat needs resurfacing or replacing, which is trickier than a cartridge swap and is where a repair visit pays off. It can also mean the wrong cartridge was fitted, since they are brand and model specific, so double-check the part matches your faucet exactly.
Is my hard water wearing out my faucets?
High Point water is soft, not hard, so scale is not what is killing your fixtures here. Faucet failures in this area are ordinary wear on cartridges, seats, and O-rings rather than mineral buildup, which is good news because it usually means an inexpensive part rather than a fixture caked beyond saving. If a faucet is failing fast, wear or a defective part is more likely than water quality.
The shutoff valve under my sink won't turn. What now?
Stop before you force it. In older High Point homes the angle stops are often original and can seize, and forcing one can snap it or start it leaking, turning a small job into a flood. Replacing a seized shutoff with the water live is a plumber's job. Call rather than fight it, and you avoid trading a slow drip for a fast leak under the cabinet.
Should I repair or replace my faucet?
Repair a quality fixture with a worn cartridge, since the body is sound and parts are available. Replace a builder-grade faucet that has already been rebuilt once, or one with a failing finish and scarce parts, because you will spend more nursing it along than replacing it. A simple test: if you are buying the same repair part a second time, the fixture is telling you it wants replacing.
More High Point advice on faucet repair and nearby topics
Rather have a plumber handle your faucet repair?
Reading is one thing; getting it fixed is another. See exactly how we approach faucet repair & installation in High Point, or just call and describe what is going on.